Staff Selection / Recruitment Interviewing Skills

soft skill training

Content and Outcomes

  •  Understand that the recruitment interviewing aims to balance efficient information exchange and effective relationship building.
  •  Consider the importance of sound preparation for the interview, and what you can to do to maximize your professional credibility with the candidate.
  •  Become aware of the importance of creating a positive first impression, and how to achieve this through the verbal, vocal and visual aspects of your presence and interaction style.
  •  Develop positive speech and body language techniques.
  •  Discover behaviours to develop rapport with candidates.
  •  Follow a useful guide when interviewing candidates, to bring structure and comprehensiveness to the interview.
  •  Explore a variety of questioning styles to achieve specific outcomes, including Open, Closed, Theoretical, Alternatives/Options and Reflective Questions.
  •  Understand how to utilise Behavioural Interviewing questions to explore the candidate’s character, emotional intelligence, capabilities and workplace behavioural style.
  •  Utilise active listening skills and paraphrasing to ensure clear understanding of the candidate’s career history, achievements and aspirations.
  • Consider which types of questions are illegal (due to Privacy and Anti-Discrimination legislation), and alternative approaches for covering sensitive issues.
  • Consider what drives applicants and how to keep their attention piqued.
  • Recognize the need to ‘sell’ the employment opportunity to applicants, emphasizing on the major advantages and benefits of the post and your organization, to guarantee that in a competitive market, scarce, quality candidates choose your jobs above other choices.