Leadership refers to the quality of leading people. Probably, it is one of the most important aspects of life. Above all, it has led to the progress of human civilization. Without good this, no organization or group can succeed. Furthermore, not everyone has this quality.
Leadership Skills:
- The principles of leadership
- Attributes of effective leaders & Who does the leader serve
- Preferred communication channels, methods, and styles
- Verbalizing expectations in a clear manner & S.M.A.R.T. outcome criteria
- Breaking down barriers to create effective communications
- Decision making elements & Making decisions with confidence
Performance Management:
- Effective performance management
- Leaders’ responsibilities for evaluating, reprimanding & counseling staff
- Preparing for performance management discussions
- Conducting performance management discussions
- Evaluating performance expectations objectively