Learn email etiquette training
Sending effective messages
- Form and tone of the messages
- Responding to messages
- Learn to write for the reader, starting with effective subject lines.
Organizing the different parts of an email:
- Greeting
- Enclosures
- Closing
- CC & BCC
- Subject Line
- Screen Appearance
- Spacing
- Font
- Replying & Flaming
Writing effective emails:
- Getting to the point
- Being concise
- Paragraphing
- Use of lists
- Framing effective questions
Understanding your reader’s needs:
- Writing to answer the reader’s question, “What is in it for me?”
- Writing to keep the reader engaged
- Understanding the objective
- Organizing your thoughts
Getting to the point:
- Inductive vs. Deductive approach
- The ABC of writing
- Paragraphing
- Also punctuation and grammar
- Writing to a known audience
- Organizing your thoughts
- Structuring paragraphs and sentences
- Writing to an unknown audience
- Softening a negative message
- Writing to keep the reader engaged
- Use of listsOverview on:
- Factors enhancing email
- Do’s and Don’t of email etiquette
- Drafting of E-Mail
- Understanding of Email policies ( as per company standards )
- E-mail features and security
- Master the inbox using some core principles and email functions
Fill out the form and get in touch with our experts for any doubts. So get started with email etiquette training now.